Privacy Policy

Renoria is an interior design agency platform for showcasing services, managing client inquiries, and providing design-related resources. We are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and stored.

Using Our Services

By accessing or using our website and services, you agree to comply with our guidelines and policies. You must be at least 18 years old or have legal consent to use our platform.

Changes and Updates

We may update this Privacy Policy from time to time to reflect service improvements, legal requirements, or operational changes. All updates will be posted here, and your continued use of Renoria means you accept the updated policy.

Your Account Responsibilities

If you choose to create an account or submit project inquiries, you agree to:

• Provide accurate and complete information.

• Maintain the confidentiality of your login credentials.

• Notify us immediately of any unauthorized account activity.

• Use the platform responsibly and respectfully.

We may suspend or close accounts that violate our policies or impact the experience of other users.

Information We Collect

When you use Renoria, we may collect certain information to provide and improve our services. This may include:

• Personal Details: Name, email address, phone number, and contact details.

• Project Information: Design preferences, project requirements, and submitted materials.

• Usage Data: Pages visited, time spent on the site, and interaction logs.

• Device Information: Browser type, IP address, and location (if allowed).

All information is used securely and solely to enhance your experience.

How We Use Your Data

We process your data to ensure our services function properly and meet your needs. We use your information to:

• Deliver design consultations and platform features.

• Provide customer support and service updates.

• Send important notifications, recommendations, or marketing materials (with your consent).

• Improve website performance and service quality.

• Analyze usage trends to enhance the platform.

We do not sell your data to third parties.

Protecting Your Data

We use industry-standard security practices, encryption, and monitoring to keep your data safe. While no online system can guarantee absolute security, we consistently work to protect your information and maintain secure data handling.

Global Access and Data Transfer

Your information may be processed outside your home country when required for service operation. By using our platform, you consent to such data transfers while understanding they comply with applicable laws.

Third-Party Services

We may use trusted third-party tools for payments, analytics, customer support, or hosting services. These providers may collect some information as needed to perform their tasks. We recommend reviewing their privacy policies when interacting with their services.

Policy Updates

We may update this Privacy Policy occasionally to stay aligned with regulatory and service changes. When updates occur, we will post a revision date above. Please review the policy periodically to stay informed.